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coeo Inkasso - About us

About coeo Inkasso

About coeo

With AI and skilled employees, we are driving the industry forward.

Resultat och långsiktighet i fokus

Partnerskap på riktigt

Hos oss får ni mer än en lösning – ni får ett dedikerat team. Med expertis, rådgivning och långsiktiga relationer bygger vi partnerskap som gör verklig skillnad för både er verksamhet och era kunder.

coeo Inkasso - Tjänster
About us

With AI and skilled employees, we are driving the industry forward.

coeo is one of Europe's fastest growing debt collection agencies, operating in ten countries. With modern, advanced technology combined with skilled employees, we drive developments in the industry.

Our efficient, tailored solutions help companies deal with unpaid debts in a fair and transparent way. Innovative technology optimizes the entire debt collection process, delivering faster, more cost-effective results - always with your customer in mind.

We work with some of Europe's largest companies, offering a partnership that goes beyond the traditional, focusing on both results and long-term relationships. Together, we aim to shape a smarter, more accessible and innovative debt collection industry.

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10 countries

We are currently present in ten countries across Europe.

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Founded in 2026
Founded in Denmark in 2026 – in the Nordics since 2022 and in Europe since 2010. 
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60+

We are +60 employees in the Nordics.

 

coeo Inkasso - Mission
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Mission
Mission
We help businesses get paid - with care, innovation and solutions that put the customer relationship first.
coeo Inkasso - Vision
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Vision
Vision
Shaping the future of debt collection in the Nordics - smarter, more accessible and people-centered. We want to create an industry where technology contributes to clarity, accessibility and respect. Where AI and empathy work together, and where both companies and their customers feel safe in every contact.
coeo Inkasso - Strategi
TOUCH
Strategy
Strategy

Our strategy is built on three pillars:

  • Innovation – modern technology that drives development

  • Empathy – placing people and the customer experience at the center

  • Results – sustainable solutions that create value for both our clients and their customers

 

Different countries. One team.

coeo is present in ten countries and, as of 2026, is part of the doValue Group – one of Europe’s leading players in financial services.


A part of doValue

  • Over 20 years of experience

  • Approximately 3,000 employees in four countries

coeo-Oct-20-2026-07-22-50-2335-PM coeo

doValue doValue

 

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Map-Europe-coeo-doValue-2026_01-mobile-1

Management team

Pernilla Almström
Pernilla Almström Chief Executive Officer 
Erik Åström
Erik Åström Chief Financial Officer  
Fredrik Rudhede
Fredrik Rudhede Chief Business Development Officer 
Pernilla Ambratt
Pernilla Ambratt People & Culture Manager 

The coeo story



2010

coeo Inkasso is established in Europe

coeo was founded in 2010 in Germany and quickly became one of Europe's fastest growing debt collection companies.

2022

coeo is founded in Sweden

Our CEO Pernilla Almström started the business, which has experienced rapid growth in recent years.




2023

Several new clients

We are proud that several large companies choose us as their debt collection provider

2024

Innovation and smart technologies in focus

We launch our AI chatbot to help customers 24/7 with no waiting time.

2026

Growing in the Nordics

We are now present in Sweden, Norway, Finland and Denmark with +60 employees in the Nordics.

Find out how we can improve your debt collection process

Would you like to know more about how we can improve your debt collection process and the different services we offer?

Management team

Pernilla Almström
TOUCH
Pernilla Almström Chief Executive Officer
Pernilla Almström Chief Executive Officer
Erik Åström
TOUCH
Erik Åström Chief Financial Officer
Erik Åström Chief Financial Officer
Fredrik Rudhede
TOUCH
Fredrik Rudhede Chief Business Development Officer
Fredrik Rudhede Chief Business Development Officer
Pernilla Ambratt
TOUCH
Pernilla Ambratt People & Culture Manager
Pernilla Ambratt People & Culture Manager

Contact details

SWEDEN

Mårten Krakowgatan 2
41104 Göteborg
Sweden

Tel: +46 10 146 8740
E-mail: kontakt@coeo-inkasso.se
Website: www.coeo-inkasso.se

NORWAY

Karenslyst Allé 10
0278 Oslo
Norway

Tel: +47 21 041 1180
E-mail: kontakt@coeo-inkasso.no
Website: www.coeo-inkasso.no

 

FINLAND

Eteläesplanadi 2
00130 Helsinki
Finland

Tel: +358 29 705 005 70
E-mail: info@coeo.fi
Website: www.coeo.fi

GERMANY

Kieler Straße 16
41540 Dormagen
Germany: Tel.

Tel: +49 2133 2463-0
E-mail: info@coeo-inkasso.de
Website: www.coeo-group.ai

AUSTRIA

Hutweidengasse 22
1190 Vienna
Vienna, Austria

Tel: +43 1 522 3124
E-mail: kontakt@coeo-inkasso.at
Website: www.coeo-inkasso.at

SWITZERLAND

Bankstrasse 4
8610 Uster
Switzerland

Tel: +41 41 515 51 00
E-mail: kontakt@coeo-inkasso.ch
Website: www.coeo-inkasso.ch

THE NETHERLANDS

Wilhelminakade 153
3072 AP Rotterdam
The Netherlands

Tel: +31 010 414 54 44
E-mail: info@coeo-incasso.nl
Website: www.coeo-incasso.nl

BELGIUM

Avenue Rooigem 532
9000 Ghent
Belgium

Tel: +32 380 868 72
E-mail: info@coeo-incasso.be
Website: www.coeo-incasso.be

UNITED KINGDOM

Second Floor G Mill
Dean Clough, Halifax HX3 5AX
United Kingdom

Tel: + 44 14 22 32 45 10
Website: www.crscorporate.co.uk

Our story

  • engel.ac / Adobe Stock

    2010 - coeo Inkasso is established in Europe

    coeo was founded in 2010 in Germany and quickly became one of Europe's fastest growing debt collection companies.

  • Founded

    2022 - coeo Inkasso AB is founded in Sweden

    Our CEO Pernilla Almström started the business, which has experienced rapid growth in recent years.

  • New clients

    2023 - Several new clients

    We are proud that several large companies choose us as their debt collection provider
  • Innovation

    2024 - Innovation and smart technologies in focus

    We launch our AI chatbot Glenn to help customers 24/7 with no waiting time.

  • Vi växer.-1

    2025 - We are growing

    We are now present in Sweden, Norway and Finland, with +45 employees in Sweden, working from our Gothenburg office at Platinan.